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User manual

Thank you for choosing VenturoSIM

Instructions to VenturoSIM users

To start…

1. Accurately detach the SIM-card from a plastic holder and insert it into your non-blocked GSM mobile phone.
2. Switch on the phone (the SIM-card is already activated).
3. Your phone will find the local network and will be ready for operation.

To call…

Way 1
Dial a required number. Push ”call” and on the display there will appear “Wait for call”. Wait for the call. In 3-4 seconds you’ll get an incoming call. Answer the call and after that connection will start to a subscriber you have just called..
Are you a Smartphone or pocket PC user? Install the program from our site (section Help, Download), and an outgoing call will be done in the usual way: dialing the number you will get an answer from a phone subscriber without callback.

How to dial correctly:
+_code of a country_code of an operator or a town_number of a subscriber
00_ code of a country_code of an operator or a town_number of a subscriber
For example:
Kazakhstan: 0077013570339 or +77013570339
Germany: 00491734573489 or +491734573489

Way 2
а) In the menu of your phone go to “VenturoSIM menu”
б) Choose “Call to VenturoSIM menu”.
в) On the display there will appear “Enter number”, enter the number you want to call to.

Way 3
for some phone models
а)dial *146*required number# and then press OK.
б) on the display there will appear “Wait for call”. Wait for the call. In 3-4 seconds you’ll get an incoming call. Answer the call.

After sending SMS with text: *146 * phone number #, to 9146, you can call the necessary number
For example: If you call +3726868000, write SMS with the text *146*003726868000# and send to 9146. SMS is tariffed in the usual way.

To receive call…

Incoming calls are performed as usually. You should answer an incoming call, if there is one. The connection will take place in a usual mode.

To check the balance…
Way 1
1. Select Menu then VenturoSIM and choose Check balance
2. press OK
3. The remainder on your VenturoSIM account will appear on the display.

Way 2
For some phones you should dial *146*099# and press OK

To recharge account …

Way 1
- Having bought a VenturoSIM recharge card with airtime from a local VenturoSIM services dealer
- delete a protection layer from the card to see your PIN-code consisting of 15 figures.
- dial *146*098 PIN code # and push OK
- The added sum will appear on the display
Or
- Select Menu then VenturoSIM and choose Add airtime
- Enter your PIN-code consisting of 15 figures
- The added sum will appear on the display

Way 2
- replenishing your account on VenturoSIM card by ordering it on www.venturosim.com Internet-site
or
- by e-mail to the mail-address order@venturosim.com


To send SMS…

Way 1
- follow user’s instructions of your phone for sending and receiving text messages.

Way 2
- Select Menu then VenturoSIM choose Send TravelSMS and press OK
- enter the number of the subscriber you want to send a message to.
- Enter message you want to send and press OK
!!!! Don’t forget to dial a subscriber’s number in the following format: 00 + code of a country + code of a town + a phone number

Phone Book
You can perform calls directly from the phone book of your phone; for that your contacts must be kept in a following way:
00 + code of a country + code of a town + a phone number
or
«+» + code of a country + code of a town + a phone number

NOTE:
!!! You will not be able to send SMS messages if in your SIM-card account you’ll have less than $5.


VenturoSIM menu

You can check Adress book, call, send TravelSMS, check the remainder on your account and add credit from VenturoSIM menu of your mobile phone. Just choose VenturoSIM menu in your phone, and you’ll get immediately access to the following menu items:
• Address book
• Call
• Send TravelSMS
• Voicemail
• Check Balance
• Add credit
• Customer Care

Support service…

Support service is valid in Russian, English and Estonian languages.
You can contact this service via VenturoSIM menu.
Choose the “Customer Care” item in VenturoSIM menu and wait for the operator of the service to answer you
For some phone models dial *146*096# or *146*003726868000#
A minute of phone talking to the direction-inquiry service is paid according to usual tariffs.

Technical demands

This service can be used from any non-blocked GSM mobile phone.
Some phone models in automatic mode don’t support VenturoSIM service (they don’t support USSD function), in this case in order to perform a call a number you want to call should be dialled as follows:
* 146 * + 00 + code of a country + code of a town + phone number + #
The number should be saved into a phone book in the same way.

!!! You will not be able to send SMS messages if in your SIM-card account you’ll have less than $5 remainder, you should replenish your account in this case.

A special “VenturoSim” menu usually appears in the main menu of the phone, however in some phone models menu appears in some other sections of the phone.

Period of validity of VenturoSIM cards

VenturoSIM card will be valid the next 1 years from the latest replenishment of the account, even if there will be no money on the balance. In order to extend the validity of the card it is necessary to top up the balance.